FAQ | Poop Scoop Team

Question 1

How much does it cost?

Accepted Answer

Pricing depends on yard size, number of dogs, and visit frequency. Fill out the quote form and we'll call with an exact price for your property — no guesswork, no hidden fees.

Question 2

Is there a contract?

Accepted Answer

No long-term contracts. Pause, change your frequency, or cancel anytime — we earn your business every visit.

Question 3

Are there any hidden fees?

Accepted Answer

None. The price we quote is the price you pay. Every bag is double-bagged and placed in your garbage can — no extra charge, ever.

Question 4

Do you offer discounts for multiple dogs?

Accepted Answer

Our pricing already accounts for the number of dogs you have. The more dogs, the more we adjust — it's built into your custom quote.

Question 5

Do I need to be home?

Accepted Answer

Nope. As long as we can safely access your yard (gate code or side gate), we'll take care of everything while you go about your day.

Question 6

What if it rains?

Accepted Answer

We service rain or shine whenever it's safe to do so. If weather forces a reschedule, we'll notify you and come out as soon as possible.

Question 7

Will I get the same crew every time?

Accepted Answer

We do our best to send the same trusted crew to your property on every visit. Consistency matters to us.

Question 8

How do I know when you've been there?

Accepted Answer

You'll receive a text alert before we arrive and another one when we're done. No guessing.

Question 9

Can I pause or reschedule a visit?

Accepted Answer

Yes — just let us know at least 24 hours in advance and we'll adjust your schedule. No fees, no hassle.

Question 10

Are your crews background-checked?

Accepted Answer

Yes. Every crew member goes through a background check before their first visit. Your home and family's safety is our top priority.

Question 11

Are you licensed and insured?

Accepted Answer

Yes — Poop Scoop Team is fully licensed and insured. You're covered on every visit.

Question 12

Will my gate be left open?

Accepted Answer

Never. We always close and latch your gate after every visit. It's part of our standard checklist.

Question 13

What if my dog is in the yard?

Accepted Answer

Our crews are comfortable around dogs. Just let us know your dog's temperament when you sign up and we'll handle it accordingly.

Question 14

How do I get started?

Accepted Answer

Fill out the quote form on our homepage. One of our representatives will reach out to you soon to confirm your plan and first visit date.

Question 15

How quickly can you start?

Accepted Answer

In most cases we can schedule your first visit within a few days of your quote call. We'll confirm the exact date when we reach out.

Question 16

Do you serve my area?

Accepted Answer

We serve all of Palm Beach County. If you're not sure, fill out the form and we'll confirm right away.

Frequently Asked Questions

Pricing & Plans